Payment Policy

This Payment Policy outlines the billing and payment terms that apply to all service engagements with M Cube Enterprises. By engaging our services, you agree to these payment terms in addition to any terms specified in your project agreement or statement of work.

All financial transactions with M Cube Enterprises are conducted in Indian Rupees (INR) unless an alternative currency is expressly agreed in writing. For international clients, invoices may be issued in USD, GBP, or AUD at agreed exchange rates.

Timely payment is essential to maintaining service continuity. Delayed payment may result in temporary suspension of active project work until the outstanding balance is cleared.

Bank Transfer (NEFT/RTGS/IMPS): Our preferred payment method for domestic clients. Account details are provided on all invoices.

UPI: Accepted for transactions up to INR 1,00,000. UPI ID is provided upon request.

International Wire Transfer (SWIFT): Available for international clients. Clients are responsible for any international transfer fees or currency conversion charges imposed by their bank.

Cheque: Accepted for domestic payments only. Cheques should be made payable to 'M Cube Enterprises' and sent to our registered business address. Work commences only after cheque clearance.

We do not currently accept credit or debit card payments directly. Please contact us if you require an alternative payment arrangement.

Project Deposit: An initiation deposit of 30–50% of the total project value (as specified in the project agreement) is due before project commencement. Work does not begin until the deposit is received and cleared.

Milestone Billing: For longer engagements, invoices are issued upon completion of agreed milestones as specified in the project brief or statement of work.

Monthly Retainers: Retainer fees are billed monthly in advance on the 1st of each calendar month. Retainer work commences upon clearance of each monthly payment.

Final Invoice: The final invoice for a project is issued upon delivery of the final agreed deliverable. Final payment is due within the standard payment period before final files, code, or documentation are formally handed over.

All invoices are due within 14 calendar days of the invoice date unless a different term is specified in writing in the project agreement.

Payment is considered received on the date cleared funds are credited to our account. For cheque payments, the clearance date applies.

Invoices are issued in PDF format via email to the billing contact designated by the client. It is the client's responsibility to ensure the correct billing contact and email address are provided and kept up to date.

Invoices not paid within the due date will incur a late payment charge of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower) calculated on the outstanding balance from the due date until the date of full payment.

In the event of persistent late payment, M Cube Enterprises reserves the right to suspend active project work, withhold deliverables, or terminate the engagement with 7 days' written notice.

Recovery of overdue amounts, including any reasonable costs of collection (such as legal fees or collection agency fees), may be pursued by M Cube Enterprises.

All fees quoted by M Cube Enterprises are exclusive of applicable taxes unless expressly stated otherwise. Goods and Services Tax (GST) will be added to all invoices issued to Indian clients at the prevailing rate.

International clients are responsible for complying with any withholding tax, VAT, or other tax obligations in their jurisdiction. Where withholding tax applies, the gross payment must be increased so that we receive the full net amount invoiced.

Our GST registration number is included on all tax invoices. Clients registered for GST may be eligible to claim input tax credits subject to their jurisdiction's tax rules.

If you believe an invoice contains an error, you must notify us in writing within 7 calendar days of the invoice date. Please include a clear description of the disputed item(s) and the basis for the dispute.

Undisputed portions of an invoice remain payable by the standard due date regardless of any ongoing dispute. We will investigate and respond to all invoice disputes within 10 business days.

Disputes that cannot be resolved between the parties will be handled in accordance with the dispute resolution provisions in the applicable project agreement or our Refund Policy.

For all billing and payment queries, please contact us at: contact@mcubeenterprises.com.

Please include your invoice number, company name, and a description of your query in all billing correspondence to ensure a prompt response.

M Cube Enterprises, Shop No 4/2, Aqsa Masjid Road, DP Block, Marappa Garden, Bengaluru, Karnataka 560046, India.